“The automated solution has significantly reduced the manual work required so that attention can be devoted to other aspects of growing the business.” — Scott Fell, Vice President – Finance, Budget Dumpster
Challenge
Budget Dumpster is a leading provider of low-cost and effective waste removal solutions. Since 2009, Budget Dumpster has provided more than 500,000 dumpster rentals to homeowners, contractors, and businesses in over 150 cities across the U.S. As a result of their top-notch service and commitment to customers, Budget Dumpster is continually recognized as one of America’s fastest-growing companies and a top workplace.
With their consistent growth, Budget Dumpster realized the need to automate its highly-manual recurring billing process to generate monthly invoices for its commercial rental and servicing business. There was significant dependence upon individual team members to process customer invoices and manage subscription pricing lifecycles.
Thus, the company engaged Rapid Cloud Partners—a 360 Subscription Billing-enabled solution provider—to help them mitigate the related risk and cost. Budget Dumpster also needed a solution that could automatically generate vendor purchase orders, integrate with automated credit card payment processors, and provide a scalable back-end support process to handle service agreement changes during the life of a contract.
“Rapid Cloud Partners and 360 Cloud Solutions have excellent resources on their respective teams that listen to the business need and create scalable solutions to solve problems. They are responsive, flexible, and were a pleasure to work with throughout the engagement.”
Solution
Budget Dumpster implemented 360 Subscription Billing—a Built for NetSuite Native SuiteApp that automates recurring and subscription billing processes, end-to-end, right within NetSuite. By implementing 360 Subscription Billing into their NetSuite order to cash workflow, Budget Dumpster streamlined its finance operations helping to support the company’s growth.
Results
The automation of manual processes freed up employees to focus on strategy and other value-add activities. The recurring billing automation of their 1,000+ monthly invoices also enables the Budget Dumpster team to quickly adapt to unexpected issues or constraints, like when an employee who manages customer invoicing needs to take extended leave.
Top Accomplishments
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Streamlined finance operations to support the company’s growth |
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Freed up employees to focus on strategy and other value-add activities |
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Ability to quickly adapt to unexpected issues or constraints |
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